DB Skimboards Frequently Asked Questions

Why did my order fail to process?

  • Your credit card credentials had an error IE card number mistyped, wrong expiration date, etc.
  • Your bill to address did not match what your credit card company has on file
  • Your credit card is past its credit limit

Where is my order? I never received a tracking number?

  • Your tracking email may have been filtered to your "spam folder" check their or search USPS for our email
  • Log back into our website and click your name in the upper right hand corner - your order history and tracking number will be displayed here. Go to www.usps.com and enter your tracking number on the home page in "Track" dialog box.

Shipping information:

Returns:

How do I get sponsored?

Will you sponsor my event?

How long does it take to get a custom skimboard?

  • It typically takes about 2 to 6 business days after the order has been placed until we can finish the board and ship it to you.

What board is right for me?

Where is the best skimboard spot near me?

I love your brand how can I see more?

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Want some stickers to show some love for our brand?

  • Follow this link to find out how to get some DB stickers!
  • Click Here